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Job Summary

The Data Analyst is responsible for developing, analyzing and producing reports on service utilization, client prospects, new clients, shifts coverage, client satisfaction, service issues and any other reporting required. S/he is also responsible for identifying through data analysis service underutilization trends, staffing issues, and any other issues that might affect the provision of services.

Job Responsibilities

  • Creates, utilizes and analyzes data reports using company software systems
  • Acts as super user of Clear Care System and trains other staff in reporting capabilities
  • Reviews weekly tracker for Holocaust clients and determines utilization trends and issues
  • Reports to management any discrepancies identified in service utilization, shifts cancellation and other service issues
  • Prepares and issues weekly reports for referral sources, prospects and new clients
  • Reviews daily staffing, analyze trends and produces reports as required
  • Produce and analyze reports on caregiver’s utilization, scheduling conflicts and attendance and works with HR and service departments to address
  • Reviews HomeCare Pulse satisfaction reports, disseminates findings and assists on follow ups and errors correction
  • Helps maintain data accuracy by analyzing data entries, identifying errors and coordinate corrections
  • Adheres to company work standards, agency policies and procedures and data preservation and confidentiality regulations
  • Participates in staff meetings, in-services and performance improvement activities as requested.
  • Performs other duties as assigned.

Education:

Bachelor’s degree in healthcare or related field is required.

Experience

Two (2) years of prior experience in data analysis and data reporting especially in health care or home care are required.

Knowledge and Skills

Ability to prepare and review reports, draw conclusions and apply critical thinking. Knowledge of database software programs, and Microsoft Office. Effective organizational skills with attention to accuracy and detail. Ability to communicate analytical findings in a clear, concise manner in both verbal and written form. Ability to work independently, to take initiative, identify problems, use root cause analysis, seek out solutions and make recommendations. Ability to communicate analytical findings in a clear, concise manner in both verbal and written form.