The Professional Services Manager is responsible for managing the effective scheduling of caregivers and managing the staffing unit. S/he is also responsible for ensuring client service is provided to the highest standards, resolving any issues on a timely manner. S/he also supports all quality assurance, caregiver development training, and ensures effective process flow and compliance activities.
Some Essential Duties include:
Essential Qualifications Include:
Bachelor’s in Nursing is preferred. Licensed/Registered Nurse in compliance with the State of Florida regulations is required.
Minimum of three (3) years in a management role are required. Three (3) years of home care experience managing scheduling staff and caregivers are preferred. Two (2) years of experience in health care management are preferred.
Knowledge and Skills
Excellent written and verbal communication skills, deadline-oriented, organizational skills, attention to detail, confidentiality, thoroughness are required. Computer knowledge must include advanced Excel and other Microsoft applications and accounting software experience.
Job Type: Full-time