4 Questions to Ask Before Hiring a Home Care Service

son and elderly father

Making the decision about hiring a home care agency for a parent can be tough. On one hand, you want them to continue living independently. On the other hand, you want to know they’re provided for.

You also want to make sure your parents are safe. Every year, over 3 million older people get emergency treatment for falls. With someone caring for them, this is less likely to happen.

Once you’ve decided your parents need home care service, it’s time to search for a provider.

Let’s go over four questions you should ask before hiring a home care agency.

1. What Services Do You Provide?

Before you hire anyone, you need to be sure they can handle your parent’s needs.

Ask for a rundown of everything they can provide. It may help to discuss your parent’s daily routine.

If your parents require medical care, make sure they can provide knowledgeable assistance. You should also ask if they can provide medical equipment.

You may simply need someone to assist with household chores and errands. If this is the case, make sure the agency you hire provides transportation for your parent and can accompany them on trips outside of the home.

2. What Kind of Experience Do You Have?

One of the most important factors in providing high-quality private home care services is experience. It’s imperative you ask how long the agency has been in business.

In addition to the agency as a whole, you should ask if they require their caregivers to have a certain amount of experience under their belts. You need to know the person providing care has been through every type of situation.

You may also want to ask about their track record of success. Ask how many incidents they’ve had in the last few years. This could mean injuries, problems with medications, or abuse committed by a previous employee.

3. What Are Your Qualifications?

It’s crucial the agency you hire is certified to provide in-home care. This is especially important if medical care is necessary for your parent.

Ask if they staff certified nursing assistants, home health aides and if their caregivers are licensed. You can even ask about certification for specific things like CPR.

Don’t be afraid to inquire about their hiring policies. Make sure they perform background checks and drug-screenings. The agency you hire should also require extensive training and provide ongoing training service for current caregivers.

4. What Are Your Payment Options?

Many people who need private care services are on a budget. It’s important you understand an agency’s prices and payment options before you hire them.

You first need to ask what types of insurance they accept. You’ll want someone who accepts long-term care insurance.

You should also find out what credit cards they accept. Finally, ask if they accept VA benefits or Medicare.

Find the Best Home Care Service Provider in Your Area

When your parents reach the age where day-to-day living becomes more difficult, it’s important to find the best home care service possible.

Make sure you keep the questions above in mind when interviewing agencies. You’re sure to find high-quality care.

Contact us today to learn more about our professional elderly care in Plantation, FL and the surrounding areas. Our caregivers can care for your loved one and assist with daily tasks, doctors appointments, and many other chores.